Moving Through Challenges and Up the Corporate Ladder
I love that I have such a rich diverse group of facilitators, trainers, coaches and consultants in my alliance. I have the good fortune to work with some of the top talent in the industry. Our customers have come to rely on me to be able to provide them with the right solutions to their challenges. One of my long standing customers connected with me regarding a situation that she was not sure how to handle. She and her management team had been working diligently on their company’s succession plan. Their controller was retiring in eighteen months and she wanted to get started looking for a replacement so the current controller would have ample time to transition the new person into the role. They typically promoted from within as part of their long term strategy and she was faced with a bit of a dilemma. They had one individual who was currently working in their accounting department who, on paper, was the perfect candidate. She had the academic background, had proven herself to be an excellent employee and had expressed an interest in moving up in the company. The challenge was that English was her second language and she had quite a thick accent. When the VP of Human Reosurces put this person’s name forward at one of the managers meetings, she was immediately dismissed due to her accent.
My client felt this was unfair and also understood why they couldn’t promote her with the communication skills she currently had. She asked me if I had any suggestions. I was delighted to tell her that I had an amazing partner Heather who worked with individuals to help them develop stronger English speaking skills and significantly reduce their accent. I connected Heather with the client and Heather has been working with this employee for the past several months. When I last spoke with my client she was thrilled at the progress this employee was making and was confident that by the time the position needed to be filled, this employee would step into the position beautifully.
As I have said many times in the past and will say in the future…I love what I do!!!
By Cindy Stradling CSP, CPC