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Recent Posts
Being Vulnerable And Authentic: The Keys To Effective Leadership by Cindy Stradling CSL, CPC
Over time, the role and the image of effective leadership have changed dramatically. In the not-too-distant past, leaders were individuals who had all the answers, made all the decisions, and operated at a level that was beyond question for those lower down the corporate or business ladder. Today, the idea […]
Continuous Learning For Effective Leadership by Cindy Stradling CSL, CPC
Carol Dweck, Ph.D., published her book “Mindset: The New Psychology of Success” in 2006. This groundbreaking book explored the difference between those who are successful in school, careers, leadership, and personal and professional relationships and those who are not. What she discovered was the presence of two different approaches to […]
The Leader As Role Model by Cindy Stradling CSL, CPC
Leaders are more powerful role models when they learn than when they teach. ~Rosabeth Moss Kanter As the chair of the Harvard University Advanced Leadership Initiative, Rosabeth Moss Kanter has worked with leaders at all levels and across all industries. Her quote indicates the importance of leaders being role models […]
How Top Leaders Develop Others by Cindy Stradling CSL, CPC
A key difference between a good leader and a great leader is their ability to help others succeed. A good leader may create success in a team, department, organization, or company, but they see that success as their own. They hold the opportunity and the knowledge, attempting to put themselves […]
Leadership From Within by Cindy Stradling CSL, CPC
There are a number of different leadership styles, schools of thought, and even leadership models or frameworks. It may seem like every business school or business expert recommends a different structure for developing and honing leadership skills and abilities. However, at the heart of all effective leaders is the ability […]
Going Above And Beyond by Cindy Stradling CSL, CPC
One of the hallmarks of a top sales professional is a person who looks for ways to create additional benefits and value for their clients. These are people who genuinely see their role as one of helping others without the expectation that there is something in it for their personal […]
How Can You Amaze Your Client? by Cindy Stradling CSL, CPC
Adding that wow factor for customers is a highly effective way to build a lasting relationship. However, it is a mistake to assume that the wow factor has to be something costly or incredibly unique. In fact, some of the smaller things top sales professionals do for their customers have […]
Listen Beyond Words by Cindy Stradling CSL, CPC
When people talk about a good communicator, what they often mean is someone who is articulate and able to get her or his point across in a discussion. While speaking effectively is one part of communication, the actual words you use are only a small part of the complete message. […]
Walk A Mile In Your Client’s Shoes by Cindy Stradling CSL, CPC
One of the most effective ways to develop a true relationship and understanding of another person is to have the ability to feel empathy. Empathy is not the same as sympathy; it is a much more authentic feeling. Sympathy is the ability to see things from your perspective and understand […]
When Speaking With Clients – Think Partnership by Cindy Stradling CSL, CPC
No customer likes to feel they are the target of a pre-rehearsed sales pitch. Old-school sales methods that pressure or push a customer or client into making a purchase are no longer effective and drive away clients. Sales professionals and business leaders who successfully retain clients and build their customer […]
