Athena Training and Consulting

Athena Training and Consulting

  • Menu
  • Account
  • Home
  • Founder
    • Cindy Stradling
  • Program
    Offerings
  • Perfect Fit
    System
    • Vision – Mission
    • Who Are We
    • Why Athena? Clients Say it best…
    • Perfect Fit Process
  • Alliance
    Partners
    • Join the Alliance
  • Clients
  • Blog
  • Contact
LET’S GET SOCIAL
  • Member Login

Do You React or Respond? by Cindy Stradling CSP, CPC

  • Home
  • Do You React or Respond? by Cindy Stradling CSP, CPC
  • Blog
  • Do You React or Respond? by Cindy Stradling CSP, CPC

Do You React or Respond? by Cindy Stradling CSP, CPC

Blog
983 Views

January 26, 2016

downloadLife is full of unexpected twists and turns. Each of us can look back and remember times when we got news for which we weren’t prepared. Happy unexpected news generally elicits a pleasant response, however, sometimes bad news elicits more of a reaction than a response.

Do you know the difference? The details that differentiate a response from a reaction may be subtle, but these can make a big difference in the decisions we make and in how we present ourselves to those around us in the face of bad news. Here are some differences between the two.

  • A reaction happens immediately, a response may take a little time. In the face of bad news, it can be a good idea not to react too quickly. Your immediate reaction may be different than your response would be if given a little time to process the news.
  • Reactions are emotional; responses are thought out. We have reactions; we formulate responses. When you respond you have come to some decisions about how you plan to handle the situation. When you react, you say the first thing that comes to mind, and you aren’t careful, you may act on that initial emotion.
  • Reactions shouldn’t always be shared, but responses can be important to share. When you are a business person, it’s critical to be careful about sharing your initial reactions to things that happen with others. For example, let’s say you just found out that you have lost your largest client. Your reaction may be one of panic, but if you share that panic with your employees, they may fear for the business and for their jobs. Certainly, you will have to share the news with them, but by waiting until you’ve had a chance to determine how you will handle the situation, you can formulate a response that is measured and that appropriately communicates the situation.

It is human nature to react to news quickly. However, it is important to sometimes avoid the temptation to react out loud, especially in front of others. Taking the time to formulate a well thought out response will help you to keep things in perspective and to share that perspective with others when the time is right.

close

Download the Outsourcing Training Checklist!

Please complete the form for the download link.

By clicking the Download button, I consent to receive blog post notifications from Athena Training and Consulting.

We don’t spam! Read our privacy policy for more info.

emotionally resilient, leadership resilience, resilience, resilient employees
Share this post
The Power of Healthy Habits by Cindy Stradling CSP, CPC
Clear Intentions Clarify Actions by Cindy Stradling CSP, CPC

Search

About Athena

  • Perfect Fit Process
  • Vision – Mission
  • Who Are We
  • Why Athena?
  • Perfect Fit System
  • Cindy Stradling

Alliance Partners

  • Clients
  • Join the Alliance
  • Privacy Policy

Cindy Stradling

https://www.youtube.com/watch?v=2Nqnf9fv6xg

Our Clients Say

We have had the pleasure of working with Cindy Stradling to source several top notch consultants to assist us with the design and delivery of a variety of Learning and Development and HR Programs. This this successful collaboration we have truly appreciated Cindy's very high standards for members of her network, the drive and energy she brings to her work and most importantly her strong commitment to understanding and meeting the needs of her clients.

Deborah A. Fillippe, CHRL VP Human Resources Kenaidan Contracting Ltd.

Cindy has been a terrific resource to Metro! She met with us to clearly understand our needs then provided us with a shortlist of top-quality trainers for us to meet. The whole process was simple and seamless, and it saved us a lot of time in sourcing companies with specific skill sets. She's a pleasure to work with.

Gary Grant, CHRL Director, Talent Management and Training Metro Inc.

Cindy provides a very progressive and engaging training environment. We have seen her successfully provide solutions to companies and individuals from all sectors, from the sophisticated to entry level. The integrity she applies to all aspects of her business is beyond reproach.

Al Diggins President and GM Excellence Manufacturing Consortium

Cindy has been engaged by Express Scripts Canada to provide Presentation Skills training to our management team. Cindy's expertise in this area has been invaluable in supporting our leaders with their leadership development in their presentation styles.

Anthea Gomez Director, Human Resources & Corporate Services Express Scripts Canada

Cindy is the epitome of positive energy! I didn't just work with Cindy at Duplium; I continue to keep in touch with Cindy because she is a wealth of knowledge and always a delight to catch up with. If you need something or someone, just ask her, she will get it done! She embodies the unique combinations of integrity, commitment and resourcefulness. Thank you Cindy for all the times you gave me just what I needed!

Susan Orenbach Senior Human Resources Professional

We engaged Cindy to help us develop a leadership training program and provide our management with one on one coaching. Cindy's professionalism, ability to understand our challenges and develop an innovative, cost effective training program in a timely manner was truly impressive. I recommend and welcome the opportunity to work with Cindy.

Marina Lichtenberg National Manager, Talent Acquisition Canon Canada - "Your gateway to a dynamic career with Canon"

Copyright 2021 | ATHENA TRAINING AND CONSULTING