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Integrity in Your Commitments by Cindy Stradling CSP, CPC

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Integrity in Your Commitments by Cindy Stradling CSP, CPC

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February 16, 2016

As a busy leader, you’re no doubt asked to do many things, from appointments with clients, to community events, and even family events may get added to your calendar without much thought. You may promise to get back to a client or employee within a certain amount of time. It is important that you do not make such commitments lightly, as being unable to honor your commitments may tarnish your reputation.

Stay Organizeddownload

For many people, the inability to keep commitments is not intentional, nor does it stem from a lack of concern. Rather, many people simply fail to stay organized, allowing commitments to slip through the cracks, or double booking themselves unintentionally. If this is your issue, take steps to find and use the tools you need to stay organized about your commitments. Use an online calendar that alarms you for appointments and commitments, making sure to consult it before you commit to an event. Use its reminders to keep you informed about commitments you make to clients on getting back to them with answers, just like you would for booking physical appointments. Once you begin to use this tool religiously, you will easily be able to prevent being over committed as well as prevent missing a commitment. When you see that you have too many things planned, reschedule or delegate something immediately, so that you don’t let anyone down.

What To Do When You’ve Missed a Commitment

 Even with the best of intentions and organization, you may find that you occasionally let something slip through the cracks. When this happens, it’s important to contact the other party right away. Reschedule immediately and make amends. If you owe a customer an answer, get in touch with them right away even if you still don’t have the answer, and reschedule for a new time. Being quick to act and sincere in your apology goes a long way to maintaining your integrity in this situation.

Being a person of your word is critical in the business world. Keeping your calendar managed to help ensure you don’t overcommit will help you to stay organized as well as keep up with the true number of commitments you’re facing. Being quick to make amends when you do miss something will help you to maintain your reputation as a leader with integrity.

 

authentic conversations, authentic leadership, coaching for resilience, integrity, resilient commitment
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Cindy Stradling

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Our Clients Say

We have had the pleasure of working with Cindy Stradling to source several top notch consultants to assist us with the design and delivery of a variety of Learning and Development and HR Programs. This this successful collaboration we have truly appreciated Cindy's very high standards for members of her network, the drive and energy she brings to her work and most importantly her strong commitment to understanding and meeting the needs of her clients.

Deborah A. Fillippe, CHRL VP Human Resources Kenaidan Contracting Ltd.

Cindy has been a terrific resource to Metro! She met with us to clearly understand our needs then provided us with a shortlist of top-quality trainers for us to meet. The whole process was simple and seamless, and it saved us a lot of time in sourcing companies with specific skill sets. She's a pleasure to work with.

Gary Grant, CHRL Director, Talent Management and Training Metro Inc.

Cindy provides a very progressive and engaging training environment. We have seen her successfully provide solutions to companies and individuals from all sectors, from the sophisticated to entry level. The integrity she applies to all aspects of her business is beyond reproach.

Al Diggins President and GM Excellence Manufacturing Consortium

Cindy has been engaged by Express Scripts Canada to provide Presentation Skills training to our management team. Cindy's expertise in this area has been invaluable in supporting our leaders with their leadership development in their presentation styles.

Anthea Gomez Director, Human Resources & Corporate Services Express Scripts Canada

Cindy is the epitome of positive energy! I didn't just work with Cindy at Duplium; I continue to keep in touch with Cindy because she is a wealth of knowledge and always a delight to catch up with. If you need something or someone, just ask her, she will get it done! She embodies the unique combinations of integrity, commitment and resourcefulness. Thank you Cindy for all the times you gave me just what I needed!

Susan Orenbach Senior Human Resources Professional

We engaged Cindy to help us develop a leadership training program and provide our management with one on one coaching. Cindy's professionalism, ability to understand our challenges and develop an innovative, cost effective training program in a timely manner was truly impressive. I recommend and welcome the opportunity to work with Cindy.

Marina Lichtenberg National Manager, Talent Acquisition Canon Canada - "Your gateway to a dynamic career with Canon"

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