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May 31, 2010

During an introduction meeting with a large food company, I was asked if we had anyone in my alliance that offered e-learning program design.  I said absolutely and I actually had a couple of options.  What this company wanted was a way to share their health and safety information in a visual, interactive format.  Our chosen alliance partner created their visual curriculum using the company’s content and created an e-learning program that presented technical information in a simplified, easy to understand way.  It was important that there was a way to test the participant’s understanding of the information, so an interactive quiz was created.  This company was delighted with the results, particularly with the embedded video.  If you would like to take peek, please visit:

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Handling Upset Customers Effectively
Alliance Press Newsletter – June 2010

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