Athena Training and Consulting

Athena Training and Consulting

  • Menu
  • Account
  • Home
  • Founder
    • Cindy Stradling
  • Program
    Offerings
  • Perfect Fit
    System
    • Vision – Mission
    • Who Are We
    • Why Athena? Clients Say it best…
    • Perfect Fit Process
  • Alliance
    Partners
    • Join the Alliance
  • Clients
  • Blog
  • Contact
LET’S GET SOCIAL
  • Member Login

Apologize Authentically by Cindy Stradling CSP, CPC

  • Home
  • Apologize Authentically by Cindy Stradling CSP, CPC
  • Blog
  • Apologize Authentically by Cindy Stradling CSP, CPC

Apologize Authentically by Cindy Stradling CSP, CPC

Blog
1131 Views

August 25, 2015

It takes great character to issue a heartfelt apology. However, apologizing when you are wrong is critical to being a good leader and to being respected by those around you.imsorry

Of course, the first step in an authentic apology is the realization that you do, indeed, have something you need to apologize for. Sadly, many people never make it past this step. But, once you do, here are some tips for ensuring your apology rings true with the person you’ve wronged.

1. Apologize right away. As soon as you realize you’ve made a mistake, apologize. When you wait, the person you’ve offended may assume you only finally apologized because they seemed hurt, rather than because you did the wrong thing. In addition, when you’re in no hurry to apologize, it leaves the impression that your wrong is not bothering you.

2. Don’t make excuses. Your apology should never contain the word “but”. When you make an excuse part of your apology, you imply that it wasn’t really your fault. Owning up to your transgressions wholeheartedly shows maturity.

3. Let them know what you’re doing to fix it. If it is possible to fix the situation, do so. Let the person you’ve wronged know what steps you have taken or will take to correct the situation and when.

4. Acknowledge how your action was wrong. If you were rude, say so. If your behavior was insensitive, let the other person know that you know it was insensitive.

5. Don’t apologize if you don’t mean it. If you are insincere, it is usually fairly obvious. If you don’t think you owe someone an apology, then don’t give one.

6. Move on. Once you’ve apologized and corrected the situation, don’t continue to linger in the problem. Neither you nor the person you’ve wronged wants to be constantly reminded of something negative.

The ability to apologize when needed is critical growing as a leader. When you apologize authentically, people recognize that you are human, yet are mature enough to acknowledge your failures. Your sensitivity to the feelings of others only makes you more appealing and respected.

close

Download the Outsourcing Training Checklist!

Please complete the form for the download link.

By clicking the Download button, I consent to receive blog post notifications from Athena Training and Consulting.

We don’t spam! Read our privacy policy for more info.

communication authentic leadership, Leadership, resilient coaching, resilient leaders
Share this post
Never Assume, Always Clarify by Cindy Stradling CSP, CPC
Evaluating Your Own Influence by Cindy Stradling CSP, CPC

Search

About Athena

  • Perfect Fit Process
  • Vision – Mission
  • Who Are We
  • Why Athena?
  • Perfect Fit System
  • Cindy Stradling

Alliance Partners

  • Clients
  • Join the Alliance
  • Privacy Policy

Cindy Stradling

https://www.youtube.com/watch?v=2Nqnf9fv6xg

Our Clients Say

We have had the pleasure of working with Cindy Stradling to source several top notch consultants to assist us with the design and delivery of a variety of Learning and Development and HR Programs. This this successful collaboration we have truly appreciated Cindy's very high standards for members of her network, the drive and energy she brings to her work and most importantly her strong commitment to understanding and meeting the needs of her clients.

Deborah A. Fillippe, CHRL VP Human Resources Kenaidan Contracting Ltd.

Cindy has been a terrific resource to Metro! She met with us to clearly understand our needs then provided us with a shortlist of top-quality trainers for us to meet. The whole process was simple and seamless, and it saved us a lot of time in sourcing companies with specific skill sets. She's a pleasure to work with.

Gary Grant, CHRL Director, Talent Management and Training Metro Inc.

Cindy provides a very progressive and engaging training environment. We have seen her successfully provide solutions to companies and individuals from all sectors, from the sophisticated to entry level. The integrity she applies to all aspects of her business is beyond reproach.

Al Diggins President and GM Excellence Manufacturing Consortium

Cindy has been engaged by Express Scripts Canada to provide Presentation Skills training to our management team. Cindy's expertise in this area has been invaluable in supporting our leaders with their leadership development in their presentation styles.

Anthea Gomez Director, Human Resources & Corporate Services Express Scripts Canada

Cindy is the epitome of positive energy! I didn't just work with Cindy at Duplium; I continue to keep in touch with Cindy because she is a wealth of knowledge and always a delight to catch up with. If you need something or someone, just ask her, she will get it done! She embodies the unique combinations of integrity, commitment and resourcefulness. Thank you Cindy for all the times you gave me just what I needed!

Susan Orenbach Senior Human Resources Professional

We engaged Cindy to help us develop a leadership training program and provide our management with one on one coaching. Cindy's professionalism, ability to understand our challenges and develop an innovative, cost effective training program in a timely manner was truly impressive. I recommend and welcome the opportunity to work with Cindy.

Marina Lichtenberg National Manager, Talent Acquisition Canon Canada - "Your gateway to a dynamic career with Canon"

Copyright 2021 | ATHENA TRAINING AND CONSULTING