Understanding the Training Need
Often I get calls from people who want to conduct training. These requests are made for many different topics. One of the first things I ask is “What do you want to be different after the training?” and “How will you know the training was successful?” These two questions usually result in going a little deeper into the need. I thought for this month’s blog I would list a few other questions that can be asked when looking at addressing a training need.
1) How does the environment support the learning?
2) What will people say or do differently after the training?
3) Do you want raise awareness, enhance skills or change behaviours?
4) What are overall attitudes and experience of the attendees?