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The Importance Of Confidentiality In Coaching by Cindy Stradling CSL, CPC

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The Importance Of Confidentiality In Coaching by Cindy Stradling CSL, CPC

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September 15, 2020

Imagine sitting down to a meeting with a coach and being asked to discuss your personal and professional goals. What would you need to have in place to be comfortable in disclosing your goals? What would you need to know about the coach to make this a comfortable conversation where you felt safe and confident in sharing this information?

Most people would agree that confidentiality would be a critical factor. Professional, leadership, and executive coaches need to able to provide confidentiality for their clients. After all, some of these conversations are going to focus on areas of growth for the client, or at least areas where the executive wants to make a change and improvement in some aspect of their career, interpersonal relationships, or in their communication with others.

Confidentiality in Coaching

Coaches working with executives, leaders, or even in life coaching situations offer a level of confidentiality and privacy to their clients that extends to all types of communication between the client and the coach. This includes text messages, emails, written communication, or during regular coaching sessions.

The knowledge that the information shared by the client is confidential and is not shared by the coach is fundamental to building a trust relationship. If a leader or executive had to worry about the information and the issues raised in coaching getting out to employees, colleagues, or the senior leadership, it would limit the freedom to talk about challenges, difficulties, and issues that the clients wants to acknowledge and change.

At the same time, it also provides the freedom for the entire coaching conversation. The coach is able to ask questions and to highlight potential blind spots or inconsistencies in the client’s thoughts, actions, or goals, helping to identify areas of potential future growth. If the coaching process did not offer confidentiality, it would be very difficult for the coach to bring up these issues and expect any meaningful discussion with the client.

This trust relationship does take time to grow and develop. However, an experienced coach has the skills and the ability to ensure privacy and confidentiality from their first interaction with the coachee (client) through to their last conversation.

The coaching contract, which is reviewed and signed by both the coachee and the coach, spells out the confidentiality as well as any exceptions to confidentiality. With a clear understanding, the relationship starts out with a level of trust that builds over time and throughout the coaching process.  

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Cindy Stradling

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Our Clients Say

We have had the pleasure of working with Cindy Stradling to source several top notch consultants to assist us with the design and delivery of a variety of Learning and Development and HR Programs. This this successful collaboration we have truly appreciated Cindy's very high standards for members of her network, the drive and energy she brings to her work and most importantly her strong commitment to understanding and meeting the needs of her clients.

Deborah A. Fillippe, CHRL VP Human Resources Kenaidan Contracting Ltd.

Cindy has been a terrific resource to Metro! She met with us to clearly understand our needs then provided us with a shortlist of top-quality trainers for us to meet. The whole process was simple and seamless, and it saved us a lot of time in sourcing companies with specific skill sets. She's a pleasure to work with.

Gary Grant, CHRL Director, Talent Management and Training Metro Inc.

Cindy provides a very progressive and engaging training environment. We have seen her successfully provide solutions to companies and individuals from all sectors, from the sophisticated to entry level. The integrity she applies to all aspects of her business is beyond reproach.

Al Diggins President and GM Excellence Manufacturing Consortium

Cindy has been engaged by Express Scripts Canada to provide Presentation Skills training to our management team. Cindy's expertise in this area has been invaluable in supporting our leaders with their leadership development in their presentation styles.

Anthea Gomez Director, Human Resources & Corporate Services Express Scripts Canada

Cindy is the epitome of positive energy! I didn't just work with Cindy at Duplium; I continue to keep in touch with Cindy because she is a wealth of knowledge and always a delight to catch up with. If you need something or someone, just ask her, she will get it done! She embodies the unique combinations of integrity, commitment and resourcefulness. Thank you Cindy for all the times you gave me just what I needed!

Susan Orenbach Senior Human Resources Professional

We engaged Cindy to help us develop a leadership training program and provide our management with one on one coaching. Cindy's professionalism, ability to understand our challenges and develop an innovative, cost effective training program in a timely manner was truly impressive. I recommend and welcome the opportunity to work with Cindy.

Marina Lichtenberg National Manager, Talent Acquisition Canon Canada - "Your gateway to a dynamic career with Canon"

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