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The Fine Art Of Follow Up And Staying In Touch by Cindy Stradling CSL, CPC

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  • The Fine Art Of Follow Up And Staying In Touch by Cindy Stradling CSL, CPC

The Fine Art Of Follow Up And Staying In Touch by Cindy Stradling CSL, CPC

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December 11, 2018

Have you ever had the experience of not talking to a colleague, coworker, vendor or customer for months or even years, only to have an email pop up in your inbox asking to use you as a reference, wanting to sell you something, or asking you to collaborate on a project or a business opportunity?

Perhaps you have lost touch with a personal friend yourself and hear of something happening in their life and want to reach out, but are afraid of how the message may be received after all this time.

If these scenarios sound all too familiar, you are not alone. In the fast pace of today’s world, it can be easy for days to turn into weeks, months, and years before you realize you have lost touch. On the other hand, people are busy and constant communication through social media, email, phone calls or in-person meetings can also be unwelcome if it goes beyond a certain level.

The key is in finding that perfect balance. It is in making the follow-up and staying in touch natural and authentic and avoiding the sales pitch, the guilt, or the demanding tone that can occur in both personal and professional attempts to stay in touch.

The Natural Follow Up – Professional

Getting into the habit of sending a follow-up email or social media message is a positive habit to develop. This follow up can be a thank you note or message, some additional information that is related to the conversation you had with the person or perhaps a request to meet again to share ideas further, collaborate, or discuss a particular issue.

Make the message personal and create a connection. Avoid using a copy and paste template that is impersonal and generic. Invite the other professional to stay in touch and provide your social media information as well as other ways to stay connected.

It is helpful if you review some of their writings, social media posts or podcasts and bring them into the message as well. This demonstrates an interest and appreciation in the other person, which is always flattering for the receiver to see.

Staying in Touch – Personal

For friends, acquaintances, old colleagues or even family members, a quick note, email, or social media post can help to stay in touch or to reconnect. This communication can be timed around a holiday, birthday, anniversary a special event you experienced together or perhaps something in the news or online that made you think of the individual.

These messages don’t have to be long, and they shouldn’t be lists of all the new things in your life. Keep the messages short and focused on building or rebuilding the relationship, and invite the other person to share his or her information, follow or friend your personal page on social media sites or give you a call.

While it can be uncomfortable in reaching out, it can also be a very positive experience. Reconnecting on personal and professional levels is good for our sense of well-being, and it is also good for those around us as well.

 

 

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Cindy Stradling

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Our Clients Say

We have had the pleasure of working with Cindy Stradling to source several top notch consultants to assist us with the design and delivery of a variety of Learning and Development and HR Programs. This this successful collaboration we have truly appreciated Cindy's very high standards for members of her network, the drive and energy she brings to her work and most importantly her strong commitment to understanding and meeting the needs of her clients.

Deborah A. Fillippe, CHRL VP Human Resources Kenaidan Contracting Ltd.

Cindy has been a terrific resource to Metro! She met with us to clearly understand our needs then provided us with a shortlist of top-quality trainers for us to meet. The whole process was simple and seamless, and it saved us a lot of time in sourcing companies with specific skill sets. She's a pleasure to work with.

Gary Grant, CHRL Director, Talent Management and Training Metro Inc.

Cindy provides a very progressive and engaging training environment. We have seen her successfully provide solutions to companies and individuals from all sectors, from the sophisticated to entry level. The integrity she applies to all aspects of her business is beyond reproach.

Al Diggins President and GM Excellence Manufacturing Consortium

Cindy has been engaged by Express Scripts Canada to provide Presentation Skills training to our management team. Cindy's expertise in this area has been invaluable in supporting our leaders with their leadership development in their presentation styles.

Anthea Gomez Director, Human Resources & Corporate Services Express Scripts Canada

Cindy is the epitome of positive energy! I didn't just work with Cindy at Duplium; I continue to keep in touch with Cindy because she is a wealth of knowledge and always a delight to catch up with. If you need something or someone, just ask her, she will get it done! She embodies the unique combinations of integrity, commitment and resourcefulness. Thank you Cindy for all the times you gave me just what I needed!

Susan Orenbach Senior Human Resources Professional

We engaged Cindy to help us develop a leadership training program and provide our management with one on one coaching. Cindy's professionalism, ability to understand our challenges and develop an innovative, cost effective training program in a timely manner was truly impressive. I recommend and welcome the opportunity to work with Cindy.

Marina Lichtenberg National Manager, Talent Acquisition Canon Canada - "Your gateway to a dynamic career with Canon"

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