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Making Trades

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Making Trades

2010, Articles
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April 1, 2011

Making Trades

While these wouldn’t help you on the stock market – see what might happen in your conversations and relationships.

Many of the people I work with are business owners, entrepreneurs, professional service providers and in general – people with clients.  They are always looking for reminders about building trust and growing loyalty.

See what you think of these “trades.”

How about –

•    trading in control of the conversation for curiosity?

•    trading in statements for questions?

•    trading in “you should’s” for suggestions?

•    trading in “I know” or “I’m right” for discovery and exploration?

•    trading in judgment for appreciation?

I look forward to hearing about the results of some of these “trades.”

By Carrol Suzuki

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