CASE STUDY: Additional HR help

The case studies outlined in the “Athena In Action” series are being shared as examples of the variety of solutions we have provided to our clients for over a decade.

TOPIC:  Additional HR help

INDUSTRY: Insurance

ASSESSMENT/SITUATION:  During a meeting with a client, she mentioned that they were in the process of implementing a performance system.  She was challenged to have all of the job descriptions updated and entered into the system by their implementation date, 6 months away.  They were a global organization with over 2000 employees.  She was very excited to finally have a formal system, but wasn`t sure she had the manpower to verify and upload all of the job descriptions.  I told her I had several partners with extensive HR experience and would connect her with someone who could help her with this important project

ATHENA PARTNER MATCHING:  I selected the Athena Alliance member with extensive experience when it came to working with performance management software.  Not only did she have experience with the software they were using, she had done a very similar project for several other clients.

SOLUTION: The chosen Athena Alliance partner was given a small office and access to all of the information she needed to complete the project. She worked in my client`s office 3 days a week until the project was completed.

RESULTS:  Within 3 months, all of the job descriptions were confirmed and uploaded into their new system.  My client was thrilled, as she said it would have taken months longer if she only had her internal resources working on it. My client commented that I truly am her one source for all of her training, coaching and HR consulting needs.

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